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The academic transcript or certificate may be requested by students or alumni of ESERP, always through the School’s webpage. The normal process takes up to 5 business days starting from the payment of the applicable fee.
The students who register for the first time in ESERP and require an Admission Letter to confirm their registration and acceptance by the School, for administrative procedures or transfer of their file, the fee for the transcript is 20€ and the mailing expenses will be paid by ESERP. In the event of a second request for a transcript, the cost of the transcript and the mailing expenses will be paid by the student at all times.
There is also the urgent transcript mode, which can be processed in 24 hours, understanding that these are always business days.
WHEN
The transcripts may be requested through ESERP’s webpage throughout the year, nevertheless, during the month of August it is better to call first (93 244 94 10).
PROCEDURE FOR OBTAINING THE CERTIFICATE
1. Pay the applicable fee using one of the following options.
A. Payment via TPV Virtual. Please, record the number of the resulting operation since it must be included in the Transcript Request.
B. Payment via Bank Wire Transfer to the following bank account at Bank of Santander, 0049-1806-91-2111869676. The holder of the account is ESERP. It is very important to record the number of the resulting operation since it must be included in the Transcript Request. Your full name should be written on transfer sheet under the section for comments. (*)
C. Payment via direct deposit to the following bank account at Bank of Santander, 0049-1806-91-2111869676. The holder of the account is ESERP. It is very important to record the number of the resulting operation since it must be included in the Transcript Request. Your full name should be written on the deposit slip under the section for comments. (*)
(*) In the event of a bank transfer or a deposit you may need the Swift Code: BSCHESMM, or the IBAN Code for international transfers, which is: ES09 0049-1806-91-2111869676
2. Fill and send the On-Line Transcript Request including the operation number provided by the bank as confirmation of the fee payment.
COST OF THE TRANSCRIPT OR CERTIFICATE
Payment of the applicable fee has to be completed before the Transcript Request is made. (The following fees are valid until 31.07.2009)
- Academic Transcript or Certificate (picked up at the ESERP Office). Fee: 20€
- Academic Transcript or Certificate (sent via domestic certified mail). Fee: 20€+5€ for mailing expenses.
- Academic Transcript or Certificate (sent via international certified mail) Fee: 20€+10€ for mailing expenses.
- Academic Transcript or Certificate requested as urgent (picked up at the ESERP Office). Fee: 40€. It may be picked up 24h after payment has been confirmed and the request turned in. If request is made for domestic shipment, the fee would be 40€ + 5€ for mailing expenses. If it is to be mailed outside of the country, the fee would 40€ + 10€ for mailing expenses.
DELIBERY OF THE CERTIFICATE
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The certificates may be picked up at the Academic Office of ESERP, 5 business days after the payment of the applicable fee has been made and the request turned in. The confirmation slip for the payment must be exhibited, as well as your Dni/Nie/Passaport when picking up the certificate, unless it is to be sent via certificate mail according to your instructions. The certificates will be kept in the Office for up to one month, after this time if they have not been picked up the document will be cancelled and the interested party will have to begin a new Transcript Request procedure including the payment of the applicable fee. The schedule of the ESERP Academic Office is Monday to Friday from 9h thru 21:30h
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In the event the interested party is not able to personally pick up the Certificate. Another person, authorized in writing by the applicant, may pick it up; this person must bring a copy of his or her identity card (DNI) and a copy of the applicant’s identity card.
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The delivery time for the certificates sent by mail will depend on the postal service. We estimate it will take a minimum of 10 days.
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The applicant may also send the courier service of his choosing to pick up the certificate.
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